The Hidden Costs of a Chaotic Front Desk

  • Eonii
  • 9th August 2021
Eonii 9th August 2021

Most contemporary businesses are keen to enhance their efficiency and streamline their processes, so why is your reception still using the old-fashion system of paper logbooks?

If your guests are still signing in in your paper logbook, you are probably generating more work for your receptionists and your employees. This is likely creating friction between the visitors and the receptionist, and negatively affecting productivity as well as causing chaotic scenes at the lobby.

These are just a few reasons why the most dynamic organizations are making a switch to Front Office Automation with convenient guest and delivery management. So, what is front-office automation and why does a manual system not give you the best experience?

Organisations that still use manual check-in systems for their guests pose a security threat to their buildings. If an emergency strikes, is there an easy way to broadcast a mass message to ensure everyone is safe and accounted for?

" Are your guests at ease knowing their contact details are in plain sight for many others to see? And besides, who is decrypting the various guests’ handwritings and typing info into a database? "

For businesses, the absence of a well-oiled guest management system results in time wasted, missed appointments and medical check-ups, bad reviews, and revenue loss. Efficient guest management involves a wide scope of processes, easily synchronised with an app, and should include the following range of features:

  • Guest pre-registration
  • Remote management of guests
  • Digital and contactless guest sign-in
  • Guest feedback
  • Resource management

Upgrading your reception with a safe, contactless, intuitive system will elevate your brand with a five-star reception your organization deserves and deliver many benefits to your employees and guests.

Eonii enhances your organisation’s efficiency and gives your guests a smooth visiting experience. The entire guest experience is streamlined – no more paper logbooks, no handwritten badges, no phone calls to notify the host that their guest has arrived…

The information of sign-ins, deliveries, visitors are safely stored on the cloud and is easily accessible and manageable from anywhere in the world. Furthermore, Eonii’s subscriptions are also super affordable and will not break the bank.

An automated front office is a crucial part of a contemporary workplace. Try it and experience Eonii for yourself. Start your free 30-day trial.

Front Office Automation Safety Productivity
Comments
  • img
    Tammy C.
    15th August, 2021 at 03:44 pm

    What other health and safety features does this have relating to pandemics and crowd control?

    • img
      Lorenzo P.
      21st August, 2021 at 01:25 pm

      Guests details such as health or vaccination certifications can be verified even beore the guest's arrival

  • img
    Sheryl L.
    17th August, 2021 at 05:44 pm

    Seems necessary in this new normal

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